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Privacy Policy

Effective Date: January 12, 2026

Azalea Insurance Group (“Azalea,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit azaleaig.com (the “Website”), submit a contact request, or schedule an appointment through our online booking tools.

By using this Website, you agree to the practices described in this Policy. If you do not agree, please do not use the Website.

Information We Collect

1) Information you provide to us

We may collect information you choose to submit, such as:

  • Contact information (e.g., name, email address, phone number)
  • Message content (information you type into our contact form)
  • Appointment details when you use our scheduling page (e.g., preferred date/time, contact details, notes you provide)

Please do not submit sensitive personal information through the Website (for example, Social Security numbers, driver’s license numbers, full medical details, or financial account numbers) unless we explicitly request it through a secure method.

2) Information collected automatically

When you visit the Website, certain information may be collected automatically, including:

  • Device and browser details (e.g., browser type, operating system)
  • General location (city/state-level), derived from IP address
  • Pages visited, time spent on pages, referral source, and interactions
  • Approximate identifiers used for analytics (e.g., cookie identifiers)

Cookies & Similar Technologies

We may use cookies and similar technologies (like pixels and local storage) to operate the Website, remember preferences, and understand Website usage.

You can control cookies through your browser settings. If you disable cookies, some features of the Website may not function properly.

Google Analytics (GA4)

We use Google Analytics 4 (“GA4”) to understand how visitors use our Website and to improve performance and content. GA4 may collect information such as your device type, pages visited, time on site, and interactions.

Google may process analytics data according to its own policies. You can learn more about Google’s privacy practices and opt-out options by using Google’s Analytics opt-out browser add-on and adjusting your Google ad settings.

Appointment Scheduling (Amelia)

The Website includes an appointment scheduling feature powered by the Amelia booking plugin (“Amelia”). When you schedule an appointment, information you provide (such as your name, email address, phone number, appointment time, and any notes) is collected to facilitate booking, confirmations, reminders, and service delivery.

If Amelia or any connected services (e.g., calendar integrations, email delivery providers) process your information, that processing is used only to support scheduling and related communications.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries submitted through our contact form
  • Schedule and manage appointments, including confirmations and reminders
  • Provide and improve our services and Website experience
  • Analyze Website performance and visitor behavior (via GA4)
  • Maintain Website security, prevent fraud, and enforce our policies
  • Comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service providers: With vendors who help operate our Website and tools (e.g., Website hosting, analytics providers like Google, and appointment scheduling tools like Amelia), only as needed to provide those services.
  • Legal requirements: If required to comply with a law, regulation, subpoena, court order, or other legal process.
  • Protection and security: To protect the rights, safety, and security of our business, clients, and the public.
  • Business transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our business.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law (for example, to maintain records related to insurance services or compliance obligations).

Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices & Rights

  • Cookies: You can control cookies through your browser settings.
  • Analytics: You may limit Google Analytics tracking using Google’s opt-out tools and settings.
  • Contact data: You may request that we update or delete information you submitted via our contact form, subject to legal retention needs.

To make a request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) setting. At this time, the Website does not respond to DNT signals because there is no consistent industry standard for compliance.

Children’s Privacy

This Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Website, please contact us and we will take appropriate steps.

Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or our practices, contact us: